Privacy & POPIA Compliance

MAD Wear is committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect the following information when you interact with us:

  • Name and contact details
  • Email address and phone number
  • Delivery and billing information
  • Company or team details
  • Any information submitted through forms or quote requests

How We Use Your Information

Your information is used to:

  • Process and manage orders
  • Communicate with you regarding your enquiry
  • Provide quotes and updates
  • Improve our services and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

Data Protection

We take reasonable technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss or misuse

Third-Party Services

We may use trusted third-party services (such as courier companies) to fulfil orders. These parties only receive the information necessary to perform their services.

Your Rights (POPIA)

In accordance with POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to the processing of your information

To exercise these rights, please contact us using the details provided on our Contact page.

Cookies

Our website may use cookies to enhance user experience and track website performance. You can choose to disable cookies in your browser settings.

Policy Updates

MAD Wear reserves the right to update this policy as needed. Any changes will be reflected on this page.

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