Shipping Policy

At MAD Wear, we take pride in delivering high-quality custom teamwear efficiently and reliably across South Africa.

Production & Dispatch

All orders are custom-made and go into production once design approval and payment confirmation have been received.
Production timelines typically range between 2–4 weeks, depending on the size and complexity of the order.

Once your order is completed, it will be prepared for dispatch.

Delivery Areas

We offer nationwide shipping across South Africa. Delivery times may vary depending on your location.

Estimated Delivery Times

  • Major cities: 1–3 business days after dispatch
  • Regional areas: 2–5 business days after dispatch

Please note that these are estimated timeframes and may vary due to courier operations.

Shipping Costs

Shipping costs are calculated based on:

  • Order size and weight
  • Delivery location

Final shipping fees will be provided when your quote is confirmed.

Order Tracking

Once your order has been dispatched, you will receive tracking details (if applicable) to monitor your delivery.

Delays

While we strive to meet all delivery timelines, MAD Wear is not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Public holidays or unforeseen disruptions

Incorrect Delivery Information

Please ensure that all delivery details are accurate when placing your order. MAD Wear cannot be held responsible for delays or losses due to incorrect information provided by the customer.

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